Effective Date: 10-07-2026

At My Baby Plays, we carefully inspect every product before it is shipped. Due to the nature of our products, we do not accept returns for change of mind, incorrect purchases, or personal preference.

Returns

We do not accept returns unless the product you receive is:

  • Damaged during shipping
  • Defective or not functioning as intended
  • Incorrect item received

Refund Eligibility

To be eligible for a refund:

  • You must contact us within 7 days of the delivery date.
  • Your request must include:
    • Your order number
    • Clear photos or videos showing the defect or damage
  • Claims made after 7 days of delivery will not be accepted.

Refund Process

Once we review and approve your claim:

  • A full refund will be issued to your original payment method.
  • Refund processing times may vary depending on your payment provider.

Non-Refundable Cases

Refunds will not be provided for:

  • Change of mind
  • Incorrect product ordered by the customer
  • Normal wear and tear
  • Damage caused by misuse or improper handling
  • Claims submitted after 7 days from delivery

If you have any questions, please contact our support team before making a purchase.